Acceptable Use Policy

Content we don't host

Hate

Websites that attack, threaten or promote hatred or violence against people or groups because of who they are, including race, ethnicity, national origin, religion, disability, sex, age or veteran status.

Pornography and sexual content

Pornography or sexually explicit material of any kind, including paid, free, linked or embedded content, and sites that exist mainly to promote or sell it. Any content that sexualizes minors is reported to the authorities right away.

Harm to others

Websites that advocate, encourage, organize or give instructions for harming other people, including:

• threats, harassment, stalking or bullying

• promoting terrorism or violent extremism

• encouraging self-harm or harm to others

• publishing someone's private information to target them

Illegal content and activity

• content or sales that break U.S. law, or the law where you or your visitors are

• pirated software, media or other material you don't have the rights to share

• illegal drugs, weapons sales that break the law, counterfeit goods, and scams or fraud

Activity we don't allow

Security and abuse

• malware, viruses, phishing pages or fake login pages

• hacking, scanning or attacking other systems, including from your account

• trying to get around account limits or get into other customers' accounts

Spam

• sending unsolicited bulk email, or hosting sites promoted by spam

• using purchased, rented or scraped email lists

Server resources

• crypto mining

• running services that put an unreasonable load on shared servers

• using hosting mainly for file storage or backups unrelated to your website

Reseller customers

If you resell our hosting, you're responsible for your clients following this policy too.

What happens if a site breaks this policy

• Most cases: we contact the account owner by support ticket and email, explain the problem, and give a reasonable time to fix it.

• Serious cases (such as malware, phishing, content involving minors, active attacks or threats of violence): we may suspend the site right away to protect people and our servers, then contact you.

• Repeated or severe violations may lead to the account being closed.

• We cooperate with law enforcement when required by law.

We make the final decision on whether content or activity breaks this policy.

Report a problem

If you see a site on our network that breaks this policy, please open a support ticket with the website address and what you found. We review reports 8 AM to 5 PM Pacific, 7 days a week. We reply the same day during those hours.

Changes to this policy

We may update this policy. The date at the top shows the latest version.